Customer Service

For You

Our aim is to turn you from a satisfied customer into a regular of ours. In order to do so, we have ensured easy order procedures, a fast delivery time and an uncomplicated, personal customer service.

From A to Z

Our range of products includes everything you as a lenswearer might need - from daily, weekly, monthly and coloured lenses to care products and eye-drops . Furthermore, as a necessary extra, we offer a cool and selective choice of sunglasses. Our products are all original products by the manufacture. Can't you find your desired lenses in the shop? In case you have a private label lens packing, please contact us – we have the original in our online-shop.

Reorder

We offer you an easy way to never run out of lenses. easyReorder is a free of charge additional option which reminds you, based on your usage cycle, to reorder new lenses. What is more, we offer you a 5% discount if you order the same product with the direct link in the reminder e-mail.

We have a vast stock of contact lenses and can therefore deliver the most popular lenses to your house within the following day.

Questions

Should you have questions concerning products or orders, please contact us by e-mail or telephone: 044 813 04 72 / Di-Fr. 9.00-18.30 Sa 9.00-14.00 Do you have questions concerning an invoice or reminder? Please call us on the number indicated on the invoice or send us an e-mail.

The nettolinsen team is looking forward to convincing you as a customer.